Hounslow Community FoodBox

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FoodBox Response to the COVID-19 Pandemic

Since the end of March FoodBox volunteers have delivered all food parcels to those individuals and families referred to us.  We considered that this was the best way to continue to provide a service that protects both those receiving food parcels and our volunteers.  No-one should now come to the FoodBox to collect a food parcel.

We have seen a substantial increase in referrals, so much so that FoodBox has taken on larger premises, the Rose Community Centre, during the pandemic.  At the beginning of April there were as many referrals received in one week as in two months last year almost exhausting our food stores.  Referrals have continued to be high although lower than that first week.  That FoodBox has been able to fulfil referrals, now normally within one working day, is due to the response of our community which has been truly heartwarming.  Our existing team of volunteers has grown by many wishing to help those less fortunate by donating their time during the crisis.  Individuals, entire streets and apartment blocks, schools, community and religious organisations and businesses have collected and donated food and toiletries to replenish our stocks and meet continuing referrals or to make a financial donation.  Thank you to everyone.  Without your support FoodBox would not have been able to help so many. 

About us

We are a volunteer run registered charity (1170666) which provides emergency food and support and advice to those who are in need and live in the London Borough of Hounslow.

The Hounslow Community FoodBox is now operating from premises at the Rose Community Centre, Hawthorn Road, Brentford, TW8 8NT during the pandemic – please see opening times for donations below.

Our address for correspondence remains Hounslow Community FoodBox, Brickfield Community Centre, Brickfield Close, Brentford TW8 8JN.

To contact us to find out more about our services and how to access support call 07719 891787 or 07718 263614

You can also contact us by email at info@hounslowfoodbox.org.uk

Opening Times for Donation

Please bring your donations of food and toiletries to the Rose Community Centre, Hawthorn Road, Brentford, TW8 8NT.  The opening times are:

Tuesday to Friday 10am to 1pm
Saturday 10am to 12pm

If you are unable to visit the Rose Community Centre please contact us and we will try to arrange for your donations to be collected.

How to access the service

Please note that to access emergency food and support you must have a completed referral voucher provided by a professional registered Referral Partner. You cannot self-refer, you need to talk to a Referral Partner so that they can complete a referral voucher for you. Please call or email if you need advice on how to be referred to the service.

If you are seeking help: to find a Referral Partner who is able to provide you with a referral voucher please contact Oonah Lacey on
07718 263614
or the office during our opening times on 07719 891787.  You must live in the London Borough of Hounslow and be in need of emergency food.

During the pandemic all food parcels will be delivered by our volunteer drivers. No-one should come to the FoodBox to collect a food parcel.

Referral Partners: to become a Referral Partner please email info@hounslowfoodbox.org.uk or call Oonah Lacey on 07718 263614.

How we work

To operate and manage the service we have a Board of Trustees with overall responsibility for the FoodBox operations and around 50 active volunteers who deliver the front line services.

How to get involved: If you would like to volunteer with us or, when it is possible once again, take part in our ‘making a difference’ days, gardening, volunteering for young people, or home deliveries please contact Oonah Lacey on 07718 263614.

Key members of the organisation include

The current trustees are:
Cllr Corinna Smart – Chair
Cllr Guy Lambert – Vice Chair
Alex Cole
Sarah Gardner
Philip Jones – Treasurer & Secretary
Katie Lancaster
Kathleen Richardson

Cllr Steve Curran, Leader of the London Borough of Hounslow, is the charity’s Patron.  Oonah Lacey acts as an Independent Advisor.

The service receives support through funding, food donations and volunteering from a wide range of local businesses and residents.

Annual Report

The latest Annual Report for the year ended 31 March 2019 can be found on the Register of Charities at www.charitycommission.gov.uk

How to find us

Hounslow Community FoodBox, Rose Community Centre, Hawthorn Road, Brentford, TW88NT.

Food and other donations

We are grateful for all non-perishable, frozen and fresh food donations but the regular food items required include:

  • Tinned & fresh potatoes or mash
  • Tinned meat - casseroles, corned beef, ham
  • Tinned Fish - tuna, salmon, sardines
  • Tinned vegetables - sweet corn, peas, carrots, beans
  • Tinned and fresh fruit
  • Pasta sauces
  • Tomato sauce
  • Tea
  • Coffee
  • Sugar
  • Cereals
  • Jam/preserves
  • Small cooking oil
  • Tinned soup
  • Baked beans
  • Rice
  • Flour
  • Tinned custard
  • Rice Pudding
  • Squash
  • Long life milk
  • Baby food & milk

Pet food and non-food items such as toiletries, cleaning products and nappies are also very welcome.

Financial donations

We are grateful for financial donations to help run and expand the service. You can make personal donations go even further through Gift Aid.  By saying “yes” to Gift Aid you can help the FoodBox to do more – at no extra cost to you.  Gift Aid is a government scheme that allows charities to reclaim the tax that has already been paid on donations from UK taxpayers.  If you choose to Gift Aid, the government will add an extra 25p to every £1 you give to the FoodBox.

If you would like to donate to FoodBox you can do so below:

Or please contact Philip Jones at treasurer@hounslowfoodbox.org or 07743 547262